Practice Group Systems & Applications Specialist

Buffalo, NY

Posted: 05/09/2024 Job Number: 27110344

Job Description

With a footprint in the Buffalo legal market for over 200 years, you’ll join a longstanding legal team that continues to expand in the WNY area as well as other markets.
You’ll play a crucial role overseeing all aspects of application software and technologies used across the law firm. With your strong understanding of how legal practice areas function, you’ll ensure the efficient and recommended use of software is being utilized companywide.
What You’ll Be Doing:
You’ll be the primary liaison for attorneys and staff for software, procedures, and technical matters. This includes delivering training and guidance to legal teams for best practices, software utilization, and data management techniques.
Any technical issues related to practice software, you’ll be tased with addressing.
You will provide crucial case management support, including E-Discovery requirements, and assist attorneys in preparing presentation documents, audio and video related for evidence during trials.
You’ll stay up to date on supported software and provide recommendations on technologies, and licensing arrangements.
Maintain procedural documentation regarding software, generate reports on metrics, and prepare technology budget for practice software.
What You’ll Need for Success:
  • 5-7 years of demonstrated experience in technology legal support within a law firm or corporate legal department.
  • Certifications in practice related technologies such as RCA, ACEDS, CCE, CCO, CCME, CCP, CCPA, are preferred but not required.
  • Bachelors degree from accredited college or university.
  • Knowledge of OPUS 2 platform preferred
  • Ability to work onsite in downtown Buffalo office 5 days per week.


·Bachelor's degree from an accredited college or university.

·Certifications in practice related legal technologies, such as RCA, ACEDS, CCE, CCO, CCME, CCP, CCPA, are preferred but not required.

·Proficient in Microsoft Office Suite FTP, and text editors.

·Proficiency in administering legal practice software applications. Any experience with Opus2, Case Notebook, CaseMap, Trial Director, PageVault, and ThoughtRiver would be preferred but not required.

·In-depth knowledge of OPUS 2 platform both from a user viewpoint and support role is preferred.

·Strong analytical and problem-solving abilities, with the capacity to troubleshoot technical issues.

·Exceptional communication skills enabling effective collaboration with legal teams, IT professionals, and external vendors.

·Attention to detail and a commitment to maintaining confidentiality and data security with legal and ethical standards.

Flexible with a 2-3 days a week remote

The base salary range for this role is $80, 000-$85, 000 but there may be flexibility depending on previous experience. This base salary range represents the low and high end of the base salary range for this position. Actual base salary offered will vary based on various factors including but not limited to location, level, job-related knowledge, skills, experience, and performance.

Meet Your Recruiter

Peggy Koch
Vice President, National Recruiter

Peggy joined our staff in 2020 bringing 15 years of recruiting experience, and 20+ years of solid experience to the DCM team!  In addition to her degree in Marketing from SUNY Alfred State, she has a demonstrated history in successful placements in the areas of Marketing, Legal, Human Resources, Medical, Accounting/Finance and Engineering.  Peggy prides herself on working tirelessly to help clients and candidates alike find a great fit for their businesses and careers.  Taking her passion for recruitment outside of the workplace, Peggy has used her volunteer time to speak at local colleges to help student-candidates early on in their careers with critical skills for future success such as guidance on creating a solid resume, conducting a successful job search, and the all-important interview preparation.

 When not working hard recruiting, Peggy enjoys traveling and exploring new places, gardening, and baking.

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About Buffalo, NY

Discover your next career opportunity in the vibrant city of Buffalo, New York! Unlock growth and success in the 'Queen City' as you explore our job listings. Buffalo boasts a diverse job market, with industries ranging from healthcare to technology, offering endless possibilities for career advancement. Immerse yourself in the rich culture and history of Buffalo, home to iconic landmarks like Niagara Falls, the Albright-Knox Art Gallery, Shea's Performing Arts Center, and the Buffalo Bills and Buffalo Sabres. Indulge in the famous Buffalo wings, while enjoying the charming neighborhoods and picturesque waterfront. Join us in seizing the exciting career prospects Buffalo has to offer!