IT Support Specialist

Buffalo, NY

Posted: 10/29/2024 Job Number: 28743697

Job Description

IT Support Specialist, 5 days in office

Here's what you will be doing:
  • Responsible for answering queries from email and calls and addressing system and user issues in a timely and professional manner
  • Help desk support works with the IT team
  • The help desk team will train and troubleshoot users on hardware, software, and networking issues
  • Excellent communication and a professional manner
  • Responsible for receiving, logging, troubleshooting and resolving end users computer technology issues
  • Training of new staff on equipment including hardware/software, laptops, desktops, printers, network and cellphones
Requirements:
Computer degree or equivalent one to three years of working experience with PC's and Windows
Good working knowledge with Office 365
Strong skills in both oral and written communication along with a professional manner

Offering:
Medical insurance
Vision insurance
Dental insurance
Flexible spending account
Pet insurance

The rate for this role is $60, 000 -65, 000 per year. This range represents the low and high end of the compensation range for this position. Actual compensation offered will vary based on various factors including but not limited to location, level, job-related knowledge, skills, experience, and performance.


Meet Your Recruiter

Peggy Koch
Vice President, National Recruiter

Peggy joined our staff in 2020 bringing 15 years of recruiting experience, and 20+ years of solid experience to the DCM team!  In addition to her degree in Marketing from SUNY Alfred State, she has a demonstrated history in successful placements in the areas of Marketing, Legal, Human Resources, Medical, Accounting/Finance and Engineering.  Peggy prides herself on working tirelessly to help clients and candidates alike find a great fit for their businesses and careers.  Taking her passion for recruitment outside of the workplace, Peggy has used her volunteer time to speak at local colleges to help student-candidates early on in their careers with critical skills for future success such as guidance on creating a solid resume, conducting a successful job search, and the all-important interview preparation.

 When not working hard recruiting, Peggy enjoys traveling and exploring new places, gardening, and baking.

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About Buffalo, NY

Discover your next career opportunity in the vibrant city of Buffalo, New York! Unlock growth and success in the 'Queen City' as you explore our job listings. Buffalo boasts a diverse job market, with industries ranging from healthcare to technology, offering endless possibilities for career advancement. Immerse yourself in the rich culture and history of Buffalo, home to iconic landmarks like Niagara Falls, the Albright-Knox Art Gallery, Shea's Performing Arts Center, and the Buffalo Bills and Buffalo Sabres. Indulge in the famous Buffalo wings, while enjoying the charming neighborhoods and picturesque waterfront. Join us in seizing the exciting career prospects Buffalo has to offer!