Director Properties & Cemeteries
Buffalo, NY 14201
Develops policy and directs and coordinates cemetery and property management activities, including sales and customer services of cemetery services. Duties include employment, maintenance and facilities management, and employee services by performing the following duties personally or through others.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Overall responsibility for the administration and day-to-day management of multiple cemeteries in WNY.
Overall management and direction of activities to develop, operate and maintain adequate and attractive cemeteries for a service or non- profit organization.
Prepares financial and personnel forecast to project employment needs for site general managers and labor staffing.
Ability and experience should include working with contractors and sub – contractors for construction projects at various sites.
Writes, directs, advises department managers of company policies for all cemeteries.
Oversees the sales and marketing of all family cemetery services and products; and adheres to a high performance of consistent dignified burial.
Coaches and counsels managers and other employees, in a variety of areas including day to day functions. .
Consults legal counsel to ensure that policies comply with federal and state law.
Oversees the marketing campaign to create awareness of cemeteries including outreach.
Studies and keeps abreast of legislation, arbitration decisions, and tracks current relevant publications to assess cemetery and industry trends.
Designs development programs and delivers training and other presentations for cemetery managers and maintenance personnel.
Negotiate collective bargaining agreement.
Attend conferences and workshops for continuing education.
Directly supervises a staff of employees for all cemeteries and properties throughout WNY. Also responsible for the sales and marketing of cemetery services. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and participating cooperatively in the problem solving process.
Demonstrated knowledge to plan, organize, direct and control activities in a service organization through other people.
Experience in union relations and collective bargaining.
Ability to manage multiple tasks and meet or exceed project expectations and attain deadlines.
Ability to work collaboratively with supervisory and managerial staff and to manage confrontation effectively to rearch organizations objectives.
Good public relations along with an understanding of personnel administration and employee motivation.
Ability to communicate effectively to a wide range of constituents orally and in writing.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this position.
EDUCATION and/or EXPERIENCE
10+ years of directly applicable experience that includes sales & marketing. A BS / BA degree or equivalent in related field and ten plus years experience working for a construction, and /or property management company; with at least five of which involves supervising others.
Also someone with a high level banking & financial services background; or cemetery or similar property management type of experience.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write manuals, presentations and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with a variety of abstract and concrete variables and very good multitasking qualities.
Recruitment professional since 1970 with disciplines in accounting / finance, construction management and banking, manufacturing, and human resources. He started in the business with AFCO Personnel Services in 1970 and after two years was appointed manager and then managing partner. Joe merged AFCO Personnel Services in 1983 at which time he and Mike DeBellis founded DeBellis & Catherine Associates. Joe attended SUNY at Buffalo studying liberal arts and sociology. He was active with the Niagara Falls & Buffalo Chamber of Commerce, executive committee for the Porter Cup amateur golf tournament and was on the St. Mary's Hospital Foundation Board of Directors. He is currently an active member with the Williamsville Rotary Club.